Seller guide

Getting set up

How do I become a seller?

Apply from the Sell page. Once approved you get a seller dashboard for listings, orders, payouts and insights.

How do I create a listing?

From Seller → Listings choose New listing, pick the game and attributes, set price and stock, and choose instant or manual delivery. You can also bulk-import via CSV.

What are the fees?

The marketplace commission and payment fee are shown on every listing form and on each order before you confirm. They are deducted from your payout, never charged separately.

Orders & payouts

How do I deliver an order?

Open the order and send the item or details through the order chat, then mark it delivered. For instant listings the stock pool delivers automatically.

When can I withdraw?

Completed order funds move from pending to available after the clearance window. Request a withdrawal from Seller → Payouts using any enabled method.

What happens in a dispute?

Respond in the dispute with proof of delivery before the SLA timer runs out. Unanswered disputes escalate to staff and usually resolve in the buyer’s favour.

What does “Funds on hold” mean?

When you sell an item, the money from that sale can be on hold for a short time. This protects buyers and keeps every trade safe. 1. Item sold — You sold your item to another buyer. 2. Funds on hold — The funds may be held for up to 48 hours. 3. Funds credited — Then they are added to your balance and available for withdrawal — you don’t need to do anything. Still not arrived after the hold? Contact support with your order code.

Why is there a hold at all?

It gives the buyer time to check the order and open a dispute if something is wrong — the same escrow protection you get when you buy.

Can support release funds early?

Holds finish automatically. If there is a problem, support can look into it — contact a live agent.